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Privacy Policy

RECOVER Website Privacy Policy

The RECOVER Initiative recognizes the importance of protecting the information we collect from visitors to our site. This document contains our Policy as to how we use and protect the information we acquire. Users can visit the site without revealing any personal information. If one chooses to give us personal information via the internet for the purposes of correspondence, processing an order, special site features and applications, or subscribing to a publication, this policy details how we will use such information.

The Information We Collect

The RECOVER Initiative collects personal identification information through account registration, order forms, application forms, or survey forms. In filling these forms out, you may be asked for contact information (name, address, telephone number, and email address), financial information (credit card related), and demographic information (age, gender, education level, the role played in practice, credentials, etc). As with most other Internet sites, our Web servers record the Internet Protocol (IP) address of each visitor. This IP address tells us from which domain (such as you are visiting, but not your e-mail address. We use the information to help diagnose problems with our server, to administer the Web site more effectively, and to gather broad demographic information. When providing this personally identifiable information, you are indicating to us your consent that we use it in accordance with the terms and provisions of this Policy. This site utilizes cookies to keep track of the visitor’s shopping cart, for users to stay signed in, and for other purposes.

What We Do With the Information

We use contact information to send visitors information about RECOVER and its programs. The visitor’s contact information may also be used at other times when necessary—for example: contact may be related to an course enrollment or online purchase if warranted. Stored email addresses may be used for internal correspondence with our user base. If users tell us that they do not wish to have this information used as a basis for further contact, we will respect those wishes. We do keep track of the domains from which people visit us. We analyze this data for trends, insights and statistics, and then we discard it. RECOVER may on occasion share segments of its mailing list with non-profit organizations for mutually beneficial programs. We do not sell our mailing list to for-profit entities. The visitor’s financial information is used to execute purchase and donation transactions. We share this information with credit card and check processing organizations as necessary to complete the transactions. RECOVER does not retain the identifying financial account information once a transaction is completed.

How We Protect Your Personally Identifiable Information

RECOVER takes precautions in seeking to ensure that our systems are secure and that they meet industry standards, including the application of firewalls. When appropriate, we employ user authentication systems, encryption technologies and access control mechanisms. This site contains links to other Web sites. RECOVER is not responsible for the content or privacy practices of these sites.

Opt-in and Opt-out

Our site provides visitors with the opportunity to request future communications through e-mail and/or the United States postal service. To opt out of receiving emails from RECOVER, please click the unsubscribe link at the bottom of promotional or marketing emails that you are sent or call us to be placed on the ‘Do Not Email’ list.

Third-Party Use of Hyperlinks Information and Other Services

The RECOVER website contains links to other Internet Web sites. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of other web sites accessed by a link from RECOVER’s website, including such sites use of any information and use of any marks. You may be able to access certain information related to third parties at the site, or via links or clicks from the site, regarding the goods or services of third parties. You understand and agree that your access to or use of those services is a matter entirely between you and the third parties. RECOVER shall have no liability whatsoever for any such access or use of information or purchased products or services of Web site visitor’s interaction with any and all third parties.


We have attempted and will continue to attempt to establish procedures to ensure that your information is both accurate and safe from unauthorized access. Nevertheless, you understand and agree that “perfect” security does not exist anywhere, including on the Internet. Information you send to this site, including e-mail messages, will not be encrypted unless we advise you that it will be encrypted. Our Web site is protected by a firewall and monitored for security.

Your Data Protection Rights

RECOVER would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following (please see Chapter 3 at for more information).

  • The right to access – You have the right to request RECOVER for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that RECOVER correct any information you believe is inaccurate. You also have the right to request RECOVER to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that RECOVER erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that RECOVER restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to RECOVER’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that RECOVER transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Changes to Our Privacy Policy

RECOVER keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on June 28, 2020.

Updating Your Information and/or Contacting the Website

We offer the following options for updating information in our database or contacting us:

Email: Please include any information that would help us identify you in our database, such as complete contact information (name, postal address and email address).